DOORS
Doors open 90 minutes before start of show.
HOW TO PURCHASE
Buy official tickets ONLY at the following:
- Ticketmaster.com
- Ticketmaster App on your mobile device
- Pinnacle Bank Arena Innovative Pain & Spine Ticket Office (No sales at the PBA Ticket Office DAY OF ON SALE)
TICKET DELIVERY: Pinnacle Bank Arena tickets purchased online will be mobile delivery, postal mail or will call. Tickets can be purchased at the Pinnacle Bank Arena Innovative Pain & Spine Ticket Office the next business day after the public on sale. Tickets purchased at the Pinnacle Bank Arena Innovative Pain & Spine Ticket Office will receive a printed physical ticket.
MOBILE TICKETS: When Mobile Entry is selected at checkout, your mobile phone is your ticket. Your tickets will not be available for print or emailed to you. To access your ticket(s): Download the Ticketmaster App or visit Ticketmaster.com on your mobile phone; login to your Ticketmaster account and locate the order with your tickets; tap and show at the entrance into the event. Your phone will be scanned for entry and you're in!
Mobile Entry Is Easy
We recommend viewing your Mobile Entry tickets prior to arriving to your event. The Ticketmaster App will save your ticket(s) and will allow you to view them in the event, even if you lose internet access. See Example Here. If you're using the Ticketmaster mobile internet site instead of the Ticketmaster App, you will also be given the option to save your tickets if viewed prior to losing internet connection.
HELPFUL HINT: Prior to the public on sale, please go NOW to Ticketmaster.com or log into the Ticketmaster App on your mobile device to create an account or refresh your existing Ticketmaster account for a quicker purchasing experience. You can also add your ticket(s) to your phone's "wallet." Be sure your mobile phone has a fully charged battery.
NEED HELP WITH AN EXISTING ORDER
Need help with an existing Ticketmaster order, please call Ticketmaster Fan Support at 1.800.653.8000 (Live Person Monday - Friday 9am - 9pm. Saturday 9am - 8pm local. Sunday 9am - 6pm.)
EVENT POLICIES
CLEAR BAG POLICY & PROHIBITED ITEMS
Pinnacle Bank Arena is a CLEAR BAG POLICY venue. CLEAR BAGS and small clutch-sized purses are only allowed at entry. To view clear bag policy and list of prohibited items, visit http://bit.ly/PBApolicy.
ARRIVE EARLY
Arrive early as fans will be required to pass through security metal detectors upon entry to the venue.
CAMERAS
Cell phone photos are permitted. No professional cameras or cameras with detachable lenses. No audio or video allowed.
NO OUTSIDE FOOD & BEVERAGE
No outside food or beverage brought into the venue.
NO WATER BOTTLES
No water bottles brought into the venue.
NO WEAPONS
No weapons including pocket knives or tasers. Those items will not be permitted in the doors.
ADDITIONAL RESTRICTED ITEMS
No signs. No strollers, car seats, child booster seats. No selfie sticks. No iPads. No laptops.
SPECIAL ACCOMMODATIONS
For special accommodations, please call Olivia Fowler, 402.904.5641 or email boxoffice@pinnaclebankarena.com.
